If you are planning to leave ZYBRE please let us know via [email protected] or through your My ZYBRE account as soon as possible.
- You may be required to pay an early termination charge dependent on your minimum term please see zybre.co.uk/earlytermination for more details
- You will be required to return all ZYBRE provided equipment. Failure to return the equipment may result in a non-return charge, please see zybre.co.uk/nonreturncharge for more details
If we are unable to take final payment or you do not return the equipment within our specified terms, we would unfortunately have to pass your details on to Debt Collectors, in line with our Terms & Conditions.
If you want to cancel within 14 days of placing your order, that’s absolutely fine – no questions asked. We’ll give you a full refund upon return of the equipment (if it has been shipped) you will be responsible for the cost of return.
If you are currently live and want to cancel your connection, please contact us to discuss further, as you may be required to pay an early termination charge, more details available at zybre.co.uk/earlytermination.