Legal

ZYBRE TV Service and NVIDIA SHIELD Terms & Conditions (PDF)

TV Service and NVIDIA SHIELD Terms & Conditions for all of the services we provide to our customers.

O2 Terms & Conditions (PDF)

Terms & Conditions for service O2 provides.

ZYBRE O2 SIM Only Supply and Service Terms & Conditions (PDF)

Terms & Conditions for ZYBRE customers who take O2 SIM Only item(s) and/or service(s).

O2 Unlimited Data Tariff Terms and Conditions (PDF)

Terms & Conditions regarding the O2 Unlimited Data Tariff.

ZYBRE Games Terms of Use and End-User License Agreement

Terms of Use and End-User License Agreement for ZYBRE Games

Privacy and Cookies Policy (PDF)

Privacy – The personal information we collect and why.

Cookies – All about cookies and why we use them.

ZYBRE Games Privacy Policy (PDF)

Privacy – The personal information we collect in relation with ZYBRE Games and why.

Vulnerable Customers Policy (PDF)

Help and advice on how we support the needs of vulnerable customers.

Modern Slavery Statement (PDF)

ZYBRE aim for the highest standards when it comes to our customer, employees and suppliers.

Complaints Code of Practice

How to raise a complaint and what to expect following this.

Key Facts

A list of key facts for ZYBRE customers regarding their account.

Difficulties Paying Your Bill (PDF)

What to do when when you’re struggling to manage your bill.

Charges & Fees

You can find the charges and fees in relation to your ZYBRE subscription(s) package(s) here.